Shipping Policy
Product Delivery
We generally ship packages via UPS. For orders placed before 2 PM daily, we will provide a shipping confirmation and tracking number via email on the same day. Orders placed after 2 PM will receive shipping confirmation and a tracking number via email the next working day. Your product will be confirmed for shipment within 24 hours, provided that each product page shows it is in stock.
When will my order arrive?
Delivery time depends on your location. During checkout, based on your location, continue to select the shipping method, and you can view the estimated arrival date. In general, you can use the following table to estimate based on your address, but please check the courier’s official website for specific details.
Region | Standard Shipping | Express Shipping |
---|---|---|
United States | 1-4 Business Days | 1-2 Business Days |
Canada | 1-5 Business Days | 1-3 Business Days |
GTA Toronto | Same day or next working day evening delivery | – |
United Kingdom | 5-7 Business Days | 3-5 Business Days |
Pre-order Products
If your order includes pre-order products, we will ship them within the preparation time noted for the pre-order items. To ensure your order ships faster, we recommend placing two separate orders: one for pre-order products and one for in-stock products. If you don’t mind waiting for pre-order items, please proceed to complete the order.
Shipping Fees
- North America: Free shipping on orders over $69 CAD! For orders under $69 CAD, we offer the following preferential rates:
- Canada: $9.99 CAD shipping fee
- USA: $9.99 USD shipping fee
- United Kingdom: Free shipping on orders over £99! For orders under £99, we charge a £9.99 shipping fee.